Shipping policy

Shipping Policy

We ship within the United States. Freight quotes for Alaska, Hawaii and US territories are provided on request before you pay.

Parts and accessories

  • In-stock orders placed by 2:00 PM Central on a business day ship the same day. Orders after 2:00 PM ship the next business day.
  • Small parts ship by ground courier with tracking. Large or heavy items ship by LTL freight.
  • Out-of-stock parts are marked on the product page. We confirm an expected ship date by email before charging for back-ordered items.

Aircraft, payload systems, batteries and generators

  • Ship by LTL freight, curbside, on a pallet. A signature is required. We confirm the freight cost and a delivery window with you before shipment.
  • Lithium flight batteries ship as hazardous goods under DOT rules. This can add transit time; it does not add cost to you unless quoted.
  • Inspect the shipment before signing. Note any damage on the carrier's delivery receipt and email photos to sales@syntionag.com within 48 hours. Damage noted on the receipt is claimed by us with the carrier; unrecorded damage cannot be claimed.

Ownership and risk

Risk of loss passes to you when the carrier delivers to your address. Title passes on payment in full.

Pickup

Local pickup in Lewisville, TX can be arranged by appointment. Call or email to schedule.

Contact. Syntion Agricultural Tech, 1000 Spinks Rd, Suite 100 Lewisville, TX 75067, United States. Phone +1 (972) 360-8932 · sales@syntionag.com · Monday to Friday, 9 AM to 6 PM Central.

Last updated: September 11, 2026.